FREQUENTLY ASKED QUESTIONS

Courier: We ship via most major ecommerce companies, notably USPS, UPS, FedEx, DHL, Canada Post, Australia Post, and Royal Mail. Time: Shipping time varies depends on your location. Rates: Domestic and international rates vary. Rates are calculated at the checkout. Extra Fees: We are not responsible for any customs or excess delivery charges. More: If you provide an incomplete or incorrect address and/or the item is returned to us we will refund the cost of the item(s) only. We have the right to refuse a refund if you do not accept the parcel. ​

Our size guides are available for each item, we go by the manufacturer's guide and cannot be responsible for inaccuracy.

We ask customers to return items and re-order. In some exceptional circumstances, we will pay the return shipping. We will try and resolve issues quickly. Please note if you provide us with an incorrect or incomplete address we are not responsible for lost items and your money may not be returned. We will issue store vouchers except in the instance of faulty goods. If you order a print-on-demand item we cannot refund unless it is faulty. These items are made for you at the time of purchase. Please email raisethewooftshirts@gmail.com with any questions, comments or complaints.